Palo alto firewall reboot time. active or passive) when one of the firewall is rebooted.

Palo alto firewall reboot time. e. It will also be worth taking a Aug 7, 2017 · Now, here’s my information: My system is a Palo Alto PA-500 and it takes 15-20 minutes (900-1,200 breath holding seconds) to reboot before the data once again flows like spice! There’s your problem, those PA-500’s take a damned long time to reboot. 3. 1 4 min commit 1 min 5 sec commit 14 reboot 5:35 reboot Guessing it may be a tiny bit longer for your "power applied" requirement. Only the Primary Unit has faced sudden Reboot but Secondary did not, Checked for the power adapter of the Primary unit but it was fine. Below is a cheat sheet for PAN-OS versions 9. Firewall as a restarting device —If the firewall will be down for a short period of time or is unavailable for short intervals, it sends Grace LSAs to its OSPF neighbors. FW> debug software restart process management-server After a couple of minutes, please log back into the CLI Check the Management server process, by running the CLI command show system software status | match mgmtsrvr FW> show system May 22, 2023 · 1. If the issue can't be discovered don't forget the ultimate solution for non hardware palo alto issues is saving the config to external storage then factory default reset of the firewall and again importing the the config (the TAC does this many times). Mar 4, 2024 · Next step was upgrade from 10. Via GUI: Click on GUI: Device > Setup > Operations Under "Device Operations", Click on "Shutdown Device" Click Yes on the confirmation prompt. Sep 25, 2018 · Objective To perform Graceful Shutdown of the Firewall. Timestamp of the sudden reboot o Rebooting a Palo Alto firewall is a critical task that network administrators must perform with care and precision. Run the following CLI command on both firewalls: > show high-availability state or check the GUI: Dashboard: High Availability, illustrated below. The Panorama came up with Device Group out of sync for all Firewalls. Jun 12, 2019 · Hi, We have a PA200 which takes a long time to reboot. The reboot took again couple of minutes. Feb 13, 2019 · Is there any web/gui interface option to schedule a reboot/restart of a PA 3000 series firewall running 8. Is that normal for PA220 ?? any way to know why its taking this time? Jan 27, 2025 · Before rebooting a Palo Alto firewall, it’s crucial to take several preparatory steps to minimize downtime and data loss: Schedule the Reboot: Choose a time that minimizes the impact on your network. According to my Palo Alto SE here is the reboot times and commit times of a 220 VS 440 both running 10. Maybe some other network professionals will find it useful. However, since I am almost always using the GUI this quick reference only lists commands that are useful for the console while not present in the GUI. 1, 10. It goes through the "not ready Sep 26, 2018 · Using the serial console (see: How to Factory Reset a Palo Alto firewall) Using the CLI: > debug system maintenance-mode NOTE: The device will reboot immediately into maintenance mode when the command is issued. Jan 9, 2023 · Is that for an OS upgrade reboot (which I'd expect), or is it really 15+min for a power-off cold boot of an already configured firewall? That seems like an extremely long time to wait for a site coming back from a power outage. Dec 13, 2012 · Hello, I need to go through the logs to check why the active PAN 2020 rebooted itself. Environment Palo Alto Firewalls Supported PAN-OS Graceful Shutdown Procedure Graceful shutdown can be initiated both via GUI and CLI. Need to get the confirmation on the reason for the sudden reboot of the PA-820 device which is in High-Availability state. . Jun 18, 2025 · Activate/Retrieve a Firewall Management License when the Panorama Virtual Appliance is not Internet-connected Activate/Retrieve a Firewall Management License on the M-Series Appliance Sep 23, 2013 · Solved: Hi All,. 7. This article will guide you through understanding the reasons for rebooting a Palo Alto firewall, the various methods to perform a Therefore I list a few commands for the Palo Alto Networks firewalls to have a short reference/cheat sheet for myself. The update process its self is pretty simple in that you identify the version you are going to update to, download it, install it and then reboot the firewall at a time that will cause the least distribution to your users. as of now things are running fine, but if I reboot the passive firewall it will take a very long time to once again come up as passive. 1 and 10. 11-H1 to 10. Sep 25, 2018 · Verify that the firewall is now in a suspended state before a reboot and the passive member assume the active position. 2, 11. May 7, 2024 · Wait as many hours as is needed to let this counter reduce to 31 or lower (do not attempt to interact with, unplug, reboot, or hard shutdown the device during this waiting time). Maybe this value helps in your situation. Any options via CLI or something. I do know there is a manual reboot, but I thought It would make life easier if I could keep a scheduled reboot of the device to a specific time like at midnight. A well-executed reboot can help in applying configured settings, clearing minor glitches, refreshing services, and mitigating performance issues. 0 Palo Alto Firewall or Panorama Resolution The management server process can be restarted using the cli command below. i. Which logs should I check?? Under mp-log there is a whole bunch of logs I am not sure which one to check for system failure related issues. I pushed it again to sync all Firewalls. Every time the firewall is hard rebooted (power cycle) in less than 2 hours, the TPM chip increments a counter Aug 21, 2024 · Hi Team, My PA220 device stuck at booting state and unable to boot up. active or passive) when one of the firewall is rebooted. In helper mode, the neighbor receives Grace LSAs informing it that the firewall will perform a graceful restart within a specified period of time May 17, 2024 · Objective After an unexpected firewall or Panorama reboot, you may want to verify whether an external power loss caused the reboot PAN-OS records SMART disk statistics into mp-monitor. Oct 8, 2013 · Learn how to schedule a reboot for your PA-200 firewall at a specific time and ensure smooth connectivity with your DSL setup. I only have access to the cli (I have to ssh via the now active FW). In Episode 3 of our Palo Alto Firewall series, we’ll show you how to safely reboot your firewall in just 60 seconds! 🔄 Rebooting is sometimes necessary for This subreddit is for those that administer, support or want to learn more about Palo Alto Networks firewalls. In my case, I have 6 Panorama nodes (2x Panorama + 4x Log Collectors). State light showing Orange color. Rgds, Tauseef Therefore I list a few commands for the Palo Alto Networks firewalls to have a short reference/cheat sheet for myself. Oct 25, 2023 · There are two scenarios where the PA-400 Series firewall does not boot up properly: The TPM chip has locked the system All the new New Generation Firewalls have a TPM chip in the hardware to securely encrypt the sensitive information. 2. 5? Any command line level option? We'd like to restart the firewalls middle of the night without IT being awake to do so. T Jun 14, 2021 · 4. The logs were searchable within 40 minutes. 1, along with practical commands and steps to enhance your workflow. log SMART disk statistics records power_cycle_count which is a counter that increments by 1 any time external power is lost May 17, 2024 · Objective After an unexpected firewall or Panorama reboot, you may want to verify whether an external power loss caused the reboot PAN-OS records SMART disk statistics into mp-monitor. its like 13 minutes. Mike Mar 1, 2018 · There is an uptime value. Once enough hours have passed for the counter to reach 31 or lower, boot the firewall into Maintenance Mode and gracefully reboot the device by selecting " Reboot ": Sep 25, 2018 · Environment PAN-OS 9. Feb 6, 2011 · Hi, Is it possible to schedule a reboot at a specific time. how to check when the dataplane has restarted? what is the CLI command for the same? Regards, Gururaj - 29763 Sep 25, 2018 · The Palo Alto Networks firewall can be configured to use specified Network Time Protocol (NTP) servers using GUI: Device > Setup > Services. See Also CLI Reference Guide in Documentation owner: rvanderveken Apr 22, 2025 · Palo Alto Networks firewalls are widely used for network security, and mastering their CLI commands is essential for efficient management. log SMART disk statistics records power_cycle_count which is a counter that increments by 1 any time external power is lost Palo Alto Networks has acknowledged that some of its next-generation firewalls running the PAN-OS operating system are suddenly rebooting. 1. Jul 28, 2015 · As part of my new job I’ve taken on the management of a Palo Alto PA-3020, on my list of things to do…update the software/firmware on it. The neighbors must be configured to run in Graceful Restart helper mode. We are not officially supported by Palo Alto Networks or any of its employees. --> Now - uptime = starttime of the firewall But if the firewall was restarted then or if it simply was powered on you need to search in the systemlogs. Is that hardware failure? Or is that anything that I can check on? Oct 23, 2018 · Folks, Our Active-Passive pair takes too long to show the status(i. For synchronization with the NTP server (s), NTP uses a minimum polling value of 64 seconds and a maximum polling value of 1024 seconds. lizrv rqfm begc hefimc gph ndqpxt egprl axccx zuvn ykvgbpg